A car breakdown on the road is a stressful situation. In this guide you'll find practical tips: how to act during a breakdown, types of towing, roadside assistance costs, how insurance assistance works, and the regulations in Poland.
What to do in a breakdown?
Secure the scene
Turn on hazard lights, put on a reflective vest, and place a warning triangle at the proper distance from the vehicle.
Call for help
Contact us at +48 601 41 90 98. Provide your exact location, vehicle type, and description of the problem.
Wait in a safe place
Do not stand on the roadway. Wait behind the barrier or at a safe distance from the road. Our team will arrive in 15-30 minutes.
Our services
We offer a full range of roadside assistance services across Poland.
Insurance & costs
Towing can be covered by the at-fault driver's liability insurance (OC) or by your assistance insurance. Check your policy — many insurance plans include roadside assistance. If you don't have assistance coverage, we offer competitive prices with a transparent price list.
Regulations & safety
In Poland, towing a passenger vehicle is allowed with a speed limit of 30 km/h in built-up areas and 60 km/h outside. The towed vehicle must have hazard lights on. Towing on motorways requires a specialized flatbed — rope towing is prohibited on expressways.
Useful articles
Read detailed guides written by our experts.
Coverage area
We serve over 88 cities across 1 voivodeships. Check our coverage map.
See coverage mapFrequently Asked Questions
Do you provide road assistance across Silesia?
Yes! We cover Silesia — from the A1, and A4 motorways to local roads. Our fleet operates across 88 cities in Silesia and beyond, with multilingual dispatch available 24/7. Whether you're in Katowice, on the A4 near Kraków, or transiting the S1, call +48 601 41 90 98 and we'll send the nearest truck.
How much does road assistance cost?
Every situation is different — pricing depends on distance, vehicle type (car vs truck vs motorcycle), time of day, and the specific situation (simple tow vs accident recovery vs winching from a ditch). Use our online calculator at /en/cennik for a quick estimate, or call +48 601 41 90 98 — we ALWAYS quote the price before starting, so there are no surprises or hidden fees.
Can I pay by card?
Yes, we accept cards (Visa, Mastercard), cash, BLIK, and bank transfer. For insurance cases, we handle direct billing with the insurer — you may not need to pay anything out of pocket. We also issue VAT invoices for business clients.
How quickly will you arrive?
In cities, we typically arrive in 15-25 minutes. On motorways and intercity routes, expect 30-45 minutes. Response times depend on traffic and distance, but we always dispatch the nearest available truck. Call +48 601 41 90 98 for a real-time estimate.
What is road assistance?
Road assistance means on-the-spot help when your vehicle has a problem: battery jump-start, flat tire change, emergency fuel delivery, lockout service (keys locked inside), and minor on-site repairs. If the problem can't be fixed roadside, we tow your vehicle to the nearest workshop. Available 24/7, even on holidays.
Customer Reviews
Lightning fast, professional, polite and at a completely acceptable price. Thank you for today's help with my Kangoo and I wholeheartedly recommend to everyone!
Great, professional, reliable, and the boss himself is energetic, cool, helpful — you'd search far and wide for people like that these days.
Highest quality! Rarely do you meet such people — car towed from the highway to a service center, accommodation arranged and the whole family transported to a hotel, all on a Sunday.
I highly recommend. :)
Complete professionalism.
I recommend — fast, high quality. The approach is very good, they helped me a lot. Thank you.