A car breakdown on the road is a stressful situation. In this guide you'll find practical tips: how to act during a breakdown, types of towing, roadside assistance costs, how insurance assistance works, and the regulations in Poland.
What to do in a breakdown?
Secure the scene
Turn on hazard lights, put on a reflective vest, and place a warning triangle at the proper distance from the vehicle.
Call for help
Contact us at +48 601 41 90 98. Provide your exact location, vehicle type, and description of the problem.
Wait in a safe place
Do not stand on the roadway. Wait behind the barrier or at a safe distance from the road. Our team will arrive in 15-30 minutes.
Our services
We offer a full range of roadside assistance services across Poland.
Insurance & costs
Towing can be covered by the at-fault driver's liability insurance (OC) or by your assistance insurance. Check your policy — many insurance plans include roadside assistance. If you don't have assistance coverage, we offer competitive prices with a transparent price list.
Regulations & safety
In Poland, towing a passenger vehicle is allowed with a speed limit of 30 km/h in built-up areas and 60 km/h outside. The towed vehicle must have hazard lights on. Towing on motorways requires a specialized flatbed — rope towing is prohibited on expressways.
Useful articles
Read detailed guides written by our experts.
Coverage area
We serve over 1,000 cities across 16 voivodeships. Check our coverage map.
See coverage mapFrequently Asked Questions
Do you provide road assistance throughout Poland?
Yes! We cover all of Poland — from the A1, A2, and A4 motorways to local roads. Our fleet operates across 43 cities in Silesia and beyond, with multilingual dispatch available 24/7. Whether you're in Katowice, on the A4 near Kraków, or transiting the S1, call +48 601 41 90 98 and we'll send the nearest truck.
How much does road assistance cost?
Every situation is different — pricing depends on distance, vehicle type (car vs truck vs motorcycle), time of day, and the specific situation (simple tow vs accident recovery vs winching from a ditch). Use our online calculator at /cennik for a quick estimate, or call +48 601 41 90 98 — we ALWAYS quote the price before starting, so there are no surprises or hidden fees.
Can I pay by card?
Yes, we accept cards (Visa, Mastercard), cash, BLIK, and bank transfer. For insurance cases, we handle direct billing with the insurer — you may not need to pay anything out of pocket. We also issue VAT invoices for business clients.
How quickly will you arrive?
In cities, we typically arrive in 15-25 minutes. On motorways and intercity routes, expect 30-45 minutes. Response times depend on traffic and distance, but we always dispatch the nearest available truck. Call +48 601 41 90 98 for a real-time estimate.
What is road assistance?
Road assistance means on-the-spot help when your vehicle has a problem: battery jump-start, flat tire change, emergency fuel delivery, lockout service (keys locked inside), and minor on-site repairs. If the problem can't be fixed roadside, we tow your vehicle to the nearest workshop. Available 24/7, even on holidays.
Customer Reviews
Lightning fast, professional, polite and at a completely acceptable price. Thank you for today's help with my Kangoo and I wholeheartedly recommend to everyone!
Great, professional, reliable, and the boss himself is energetic, cool, helpful — you'd search far and wide for people like that these days.
Highest quality! Rarely do you meet such people — car towed from the highway to a service center, accommodation arranged and the whole family transported to a hotel, all on a Sunday.
I highly recommend. :)
Complete professionalism.
I recommend — fast, high quality. The approach is very good, they helped me a lot. Thank you.