Not every immobilized heavy vehicle is a TIR set. Breakdowns affect box trucks with bodies, delivery vans over 3.5 tonnes, refrigerated trucks with cargo, dump trucks coming off construction sites, or municipal vehicles just as often — and each requires a different approach and equipment than a passenger car. PATYK Road Assistance tows heavy and delivery vehicles throughout the Silesian Voivodeship and on routes A1, S1, DK78 and DK91, and for long‑distance assignments across Poland and Europe. We serve the full spectrum of commercial vehicles: vans and delivery trucks from 3.5 tonnes GVW, box trucks with container bodies, tarpaulins or loading lifts, refrigerated trucks, dump trucks and specialist vehicles built for a specific job. When you call, we ask for the weight, type of body and nature of the breakdown, because those determine the selection of the proper equipment — this way the unit that arrives on scene is truly capable of completing the task, not just the first available vehicle. We treat the cargo as part of the order, not as an add‑on. A refrigerated truck carrying temperature‑sensitive goods receives time priority, and any decision about possible transloading is made together with the cargo owner and the carrier — nothing happens without their knowledge. After securing the vehicle, we transport it to the designated service centre, the company’s base or another agreed location, locally or long‑distance. In a collision caused by another road user, the towing can be billed to the at‑fault party’s liability insurance — we help with paperwork and contact with the insurer; we also handle comprehensive (AC) and assistance policies. For companies whose work depends on reliable vehicles — courier, construction, municipal and commercial fleets — every hour of downtime is a real cost, so corporate requests are treated as priority. We are on call 24 hours a day, seven days a week, and our base in Koziegłowach near the DK91/A1 route allows us to reach incidents quickly throughout the region. Pricing is always individualized — it depends on the vehicle type, the on‑site situation and the transport route; you can find indicative rates in the price list, and we provide the exact amount before departure, with no hidden costs. If you are looking for a permanent partner for vehicle breakdowns in your company, call us — we will set up cooperation terms for the entire fleet.
How heavy-vehicle recovery works
What we handle for trucks and HGVs
- roadside breakdown assistance and battery jump-starts,
- towing and underlift recovery,
- winching from ditches or soft ground,
- accident and collision recovery,
- special or oversized transport.
What to do in case of breakdown?
We work with all insurance companies
Frequently Asked Questions
Do you tow delivery trucks over 3.5 tons?
Yes — courier vans, delivery trucks with bodies and flatbeds are part of our daily routine. When you submit a request, provide the vehicle’s weight and body type, and we’ll match you with the right towing equipment.
Do you tow a truck together with its cargo?
Yes, after determining the total weight and type of cargo. Refrigerated warehouses with temperature‑controlled goods are treated as a priority, and any decision on a possible transshipment is made together with the cargo owner.
Where will the vehicle be taken after towing?
Wherever you point: to a service that handles trucks, to the company's base or to another agreed location — locally in Silesia or long‑distance across Poland and Europe.
Can I claim the towing of a heavy vehicle on my insurance?
When a collision is caused by another driver, we bill the towing to the at‑fault party’s liability insurance and take care of all the paperwork. We also handle AC policies and fleet assistance.
Do you sign long‑term partnerships with companies?
Yes — we handle courier, construction and commercial fleets on agreed terms, giving priority to your requests. Call to discuss the details for your business.
Do you provide road assistance across Silesia?
Yes! We operate across the Silesian voivodeship — within approx. 100 km of Koziegłowy. We cover Częstochowa, Myszków, Zawiercie and Siewierz, as well as the A1, S1, DK78 and DK91 routes.
How much does road assistance cost?
Every situation is different — pricing depends on distance, vehicle type (car vs truck vs motorcycle), time of day, and the specific situation (simple tow vs accident recovery vs winching from a ditch). Use our online calculator at /en/cennik for a quick estimate, or call +48 601 41 90 98 — we ALWAYS quote the price before starting, so there are no surprises or hidden fees.
Can I pay by card?
Yes, we accept cards (Visa, Mastercard), cash, BLIK, and bank transfer. For insurance cases, we handle direct billing with the insurer — you may not need to pay anything out of pocket. We also issue VAT invoices for business clients.
How quickly will you arrive?
Response times depend on traffic and distance, but we always dispatch the nearest available truck. Call +48 601 41 90 98 for a real-time estimate.
What is road assistance?
Road assistance means on-the-spot help when your vehicle has a problem: battery jump-start, flat tire change, emergency fuel delivery, lockout service (keys locked inside), and minor on-site repairs. If the problem can't be fixed roadside, we tow your vehicle to the nearest workshop. Available 24/7, even on holidays.
Useful resources: GDDKiA — traffic updates for Polish national roads · Emergency number 112 — official information