Towing from Generali Insurance — Free Tow Truck

You can file online at generali.pl, by phone at 913 913 913, or through a Generali agent. You need the at-fault driver's policy number, incident description, and damage photos.

Generali processes compensation within 30 days of filing. Simple claims are often resolved in 10-14 business days.

Yes, towing is covered from the at-fault driver's Generali insurance. Order a tow truck and submit the invoice for reimbursement.

A police report is not required for minor collisions. A joint statement from both parties is sufficient.

Yes, Generali works with a network of partner workshops for cashless repairs.

Yes, Generali OC insurance covers damage regardless of the victim's nationality. If a Polish driver with Generali insurance caused the accident, you are entitled to full compensation. Call us at +48 601 41 90 98 — we help handle the claim in your language and coordinate directly with Generali.

To recover towing costs from a driver insured with Generali, you need to file a claim with the insurer and attach the towing invoice. We handle the entire process — organizing the tow truck and assisting with the claim. Call +48 601 41 90 98.

No, you don't need to pay for towing out of pocket. We organize the tow truck and settle directly with Generali or help you obtain reimbursement based on the invoice. Call +48 601 41 90 98 — we handle everything.

To file a claim from Generali's OC policy you need: the at-fault driver's statement or police report, the OC policy number, vehicle data for all parties involved, photographic documentation of damage, and the towing invoice.

Yes, we operate across all of Poland. Regardless of where the collision with a Generali-insured driver occurred, we will send a tow truck and handle all formalities. Call +48 601 41 90 98 — 24/7 assistance.

Yes! We cover all of Poland — from the A1, A2, and A4 motorways to local roads. Our fleet operates across 43 cities in Silesia and beyond, with multilingual dispatch available 24/7. Whether you're in Katowice, on the A4 near Kraków, or transiting the S1, call +48 601 41 90 98 and we'll send the nearest truck.

Every situation is different — pricing depends on distance, vehicle type (car vs truck vs motorcycle), time of day, and the specific situation (simple tow vs accident recovery vs winching from a ditch). Use our online calculator at /cennik for a quick estimate, or call +48 601 41 90 98 — we ALWAYS quote the price before starting, so there are no surprises or hidden fees.

Yes, we accept cards (Visa, Mastercard), cash, BLIK, and bank transfer. For insurance cases, we handle direct billing with the insurer — you may not need to pay anything out of pocket. We also issue VAT invoices for business clients.

In cities, we typically arrive in 15-25 minutes. On motorways and intercity routes, expect 30-45 minutes. Response times depend on traffic and distance, but we always dispatch the nearest available truck. Call +48 601 41 90 98 for a real-time estimate.

Road assistance means on-the-spot help when your vehicle has a problem: battery jump-start, flat tire change, emergency fuel delivery, lockout service (keys locked inside), and minor on-site repairs. If the problem can't be fixed roadside, we tow your vehicle to the nearest workshop. Available 24/7, even on holidays.